FAQ
General Questions
Is the equipment suitable for all fitness levels?
Yes. Our products are designed with versatility in mind, featuring adjustable settings and intuitive designs. This allows beginners to build a solid foundation safely while providing the necessary challenge for more advanced users to progress.
Do I need a lot of space for a home gym setup?
Not at all. We focus on sleek, compact, and often foldable designs that allow you to transform any corner of your home into a workout space. Most of our equipment can be easily stored away when not in use.
Is the equipment built to last for daily training?
Quality is our priority. Every piece is constructed from premium, high-density materials engineered to withstand rigorous daily sessions, ensuring lasting stability and safety throughout your fitness journey.
Are there specific safety features included?
Yes. From high-grip surfaces on our accessories to stable, reinforced frames on our larger equipment, we prioritize safety and ergonomic support to ensure you can train with complete confidence.
How do I get the most out of my new equipment?
We believe in empowering our community with knowledge. Our products are designed to be intuitive, and we provide guidance and tips from certified professionals to help you maximize your results and maintain proper form.
How do the recovery and massage devices work?
Our recovery range utilizes advanced features like targeted heat, vibration, and infrared technology. these methods help increase circulation, reduce muscle tension, and accelerate recovery after your workout or a long day.
Shipping & Return
How long does shipping take?
Orders are typically processed within 1-2 business days.
Shipping times vary based on your location, but most customers within 6-10 business days.
Estimated shipping time of a product can be found on its page.
Do you offer free shipping?
Yes! We provide free shipping for all orders over 50 GBP. For orders below 50 GBP, standard shipping rates apply.
Can I cancel my order?
If you need to make changes or cancel your order, please contact us at support@celestrafitness.com within 12 hours of placing it. Once the order is processed, modifications may not be possible.
Can I request a return?
We allow returns for items that are defective or damaged. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Please contact us at support@celestrafitness.com within 30 days after receiving your item.